These Terms & Conditions govern your use of the hok178 platform. Please read them carefully before registering an account or placing any wager. By accessing hok178, you confirm that you have read, understood, and agreed to these terms in full.
The clauses below are the full legal text. These cards summarise the most important obligations and rights — they do not replace the full document.
You must be at least 21 years of age and a resident of Indonesia to register and play. Age verification is required before any withdrawal is processed. Accounts belonging to under-21 users are permanently closed.
All account balances, deposits, and withdrawals are denominated in Indonesian Rupiah (IDR). Transactions are processed via BCA, BRI, BNI, Mandiri, and Indonesian e-wallets. No conversion fees are charged by hok178.
All promotional bonuses are subject to wagering requirements stated at the time of the offer. Bonus funds must be wagered the specified number of times before a withdrawal can be requested. Misuse of bonuses will result in forfeiture.
Each individual is permitted to hold exactly one hok178 account. Duplicate accounts are prohibited and will result in the suspension of all associated accounts and forfeiture of all balances pending investigation.
E-wallet withdrawals (DANA, OVO, GoPay, ShopeePay, LinkAja) are processed within 2 minutes on average. Bank transfers (BCA, BRI, BNI, Mandiri) average 3–10 minutes during WIB business hours. All withdrawals subject to KYC verification.
Members may request deposit limits, loss limits, session limits, and self-exclusion at any time via the support team. Responsible gaming tools take effect within 24 hours of request and cannot be reversed until the cooling-off period has elapsed.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
2.1 Age Requirement. You must be at least 21 years of age to register an account or place any wager on hok178. This age restriction is absolute and non-negotiable. By registering, you represent and warrant that you are 21 years of age or older.
21+ Only. Gambling is strictly prohibited for persons under the age of 21. Any account found to belong to an individual under 21 will be immediately and permanently closed, and all associated balances will be forfeited. hok178 cooperates fully with any regulatory investigation into underage gambling.
2.2 Residency. The Platform is operated for and primarily directed at residents of Indonesia. You must be a resident of Indonesia and must access the Platform from a jurisdiction in which online betting is not expressly prohibited under applicable local law. It is your sole responsibility to ensure that your use of hok178 complies with the laws of your jurisdiction.
2.3 Legal Capacity. You must have full legal capacity to enter into a binding agreement. Persons who are legally incapacitated, under guardianship, or otherwise restricted from entering into contracts are not eligible to use the Platform.
2.4 Self-Exclusion. Individuals who have previously requested self-exclusion from hok178 or any affiliated platform are not eligible to register a new account during their exclusion period. Circumventing a self-exclusion by registering a new account constitutes Prohibited Conduct.
2.5 Employee Exclusion. Current employees, contractors, agents, and their immediate family members residing in the same household are not permitted to hold active betting accounts on the Platform.
3.1 One Account Per Person. Each Member is permitted to hold exactly one active account on hok178. The creation of multiple accounts — whether under the same name, different names, or via a third party — constitutes Prohibited Conduct and will result in the suspension and investigation of all associated accounts.
3.2 Accurate Information. When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address in Indonesia, and a valid mobile phone number. Providing false or misleading registration information constitutes grounds for immediate account closure.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. hok178 will never ask for your password by email, live chat, or phone. Any activity conducted through your account is your responsibility unless you have notified us of unauthorised access promptly and in writing.
3.4 KYC Verification. hok178 reserves the right to request identity verification documents at any time, including but not limited to: a government-issued national identity card (KTP), passport, bank statement, and proof of residential address. Withdrawal requests above defined thresholds will not be processed until KYC verification is complete. Documents must be submitted in clear, readable format and will be processed within 1–3 WIB business days.
3.5 Account Currency. All accounts are denominated exclusively in Indonesian Rupiah (IDR). hok178 does not support multi-currency accounts. Deposits made in foreign currencies will be refused or returned.
Tip: Keep your registered mobile number and email address up to date. These are used for account verification, withdrawal confirmations, and security alerts. Outdated contact details may delay withdrawal processing.
4.1 Accepted Payment Methods. hok178 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OCBC NISP, Bank Danamon, DANA, OVO, GoPay, ShopeePay, and LinkAja. International card payments via Visa and Mastercard, and USDT cryptocurrency transfers, are also supported subject to the minimum and maximum thresholds stated on the deposit page.
4.2 Minimum Deposit. The minimum deposit amount is Rp 25.000. Deposits below this threshold will not be credited and will be returned to the originating account within 3 WIB business days.
4.3 Withdrawal Requests. Withdrawal requests may be submitted at any time via the Member's account dashboard. The minimum withdrawal amount is Rp 50.000. Withdrawals must be made to a payment account registered in the Member's own name — third-party withdrawals are strictly prohibited.
4.4 Processing Times. hok178 targets the following processing times: e-wallet withdrawals (DANA, OVO, GoPay, ShopeePay, LinkAja) within 2 minutes; bank transfers (BCA, BRI, BNI, Mandiri and other local banks) within 3–10 minutes during WIB business hours. Processing times are targets and not guarantees. Delays may occur during peak periods, public holidays, or when additional verification is required.
4.5 Withdrawal Verification. hok178 reserves the right to perform additional security checks on any withdrawal request. This may include requesting additional KYC documentation, verifying that the withdrawal account matches the registered member name, or confirming recent account activity. We will communicate any verification requirement promptly and aim to resolve it within 24 hours.
4.6 No Transaction Fees. hok178 does not charge transaction fees on deposits or withdrawals. Your bank or e-wallet provider may apply their own transfer fees; these are outside hok178's control.
4.7 Failed Transactions. If a deposit does not credit to your account within 30 minutes of transfer, contact our support team with your transfer receipt. hok178 will investigate and rectify confirmed deposits within 24 hours of the support request.
5.1 General Bonus Terms. All bonuses, free bets, cashback offers, and promotional credits issued by hok178 are subject to individual offer terms presented at the time the promotion is made available. In the event of any conflict between these general Terms & Conditions and the specific offer terms, the specific offer terms shall prevail.
5.2 Wagering Requirements. Bonus funds must be wagered the number of times specified in the offer terms before any withdrawal can be requested. For example, a bonus subject to a 10x wagering requirement on a deposit of Rp 100.000 must generate Rp 1.000.000 in total qualifying wagers before a withdrawal of those funds is permitted.
5.3 Game Contribution. Not all games contribute equally to wagering requirements. Slot games typically contribute 100%. Live casino games, table games, and sportsbook wagers may contribute at reduced rates (commonly 10%–20%) or not at all. The applicable contribution rates are stated in each individual offer's terms. Togel and sabung ayam (traditional cockfighting betting) contributions are specified per promotion.
5.4 Bonus Expiry. Bonus funds that have not been wagered within the time period specified in the offer terms will expire automatically. Expired bonus funds are forfeited without compensation.
5.5 One Bonus Per Promotion. Each promotion may only be claimed once per Member, per household, per IP address, and per payment method. hok178 reserves the right to refuse or reverse a bonus where there is evidence of abuse, collusion, or system exploitation.
5.6 Bonus Abuse. hok178 operates zero tolerance for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus; placing offsetting or hedge bets using bonus funds; betting patterns clearly designed to meet wagering requirements at minimal risk. Detection of bonus abuse will result in forfeiture of all associated bonus funds and may result in account closure.
Note: hok178 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that changes will not retroactively affect claims already in progress under the original terms.
6.1 The following conduct is strictly prohibited on hok178 and constitutes grounds for immediate account suspension, permanent closure, forfeiture of balance, and referral to relevant authorities:
6.2 hok178 reserves the right to void any wager, withhold any winnings, and close any account where Prohibited Conduct is suspected, pending investigation. Where fraud, money laundering, or criminal conduct is confirmed, hok178 will report the matter to the relevant authorities and cooperate fully with any investigation.
7.1 All content on the hok178 platform — including but not limited to logos, trademarks, game graphics, software, text, data, and design elements — is the intellectual property of hok178 or its licensed third-party suppliers. Nothing in these Terms grants you any right or licence to use, reproduce, distribute, or create derivative works from any such content.
7.2 Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft is licensed to hok178 for use on the Platform. These studios retain all intellectual property rights in their respective game content.
7.3 You may not frame, scrape, mirror, or systematically extract content from the hok178 platform without prior written consent from the operator.
8.1 hok178 provides the Platform on an "as is" and "as available" basis. While we invest substantially in platform reliability and uptime, we do not guarantee that the Platform will be available without interruption, error-free, or free from technical issues.
8.2 To the maximum extent permitted by applicable law, hok178 and its directors, officers, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
8.3 hok178's total aggregate liability to any Member in connection with their use of the Platform shall not exceed the total amount deposited by that Member into their hok178 account in the twelve-month period immediately preceding the event giving rise to the claim.
8.4 hok178 is not liable for losses arising from: internet connectivity issues; device or browser incompatibilities; third-party payment provider delays or errors; or force majeure events including natural disasters, governmental actions, or infrastructure outages beyond our reasonable control.
8.5 Nothing in these Terms limits hok178's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
9.1 Termination by Member. You may close your hok178 account at any time by submitting a written request to our support team at [email protected]. Account closure requests are processed within 3 WIB business days. Any real-money balance remaining at the time of closure will be returned to a verified payment account in your name, subject to completion of pending KYC requirements.
9.2 Termination by hok178. hok178 reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to circumstances where: the Member has engaged in Prohibited Conduct; the Member has breached any provision of these Terms; regulatory or legal requirements necessitate account closure; or continued operation of the account poses a risk to the integrity of the Platform.
9.3 Effect of Termination. Upon account closure — whether initiated by the Member or by hok178 — all unused Bonus Funds are immediately forfeited. Real-money balances will be returned to the Member's verified payment account where no breach of these Terms has occurred. Where a breach has been identified, hok178 may withhold balances pending investigation.
10.1 These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which hok178 holds its operating licence. The Platform operates under an internationally recognised gaming licence issued by an offshore regulatory authority.
10.2 By registering an account with hok178, you acknowledge that you are accessing the Platform voluntarily and that you accept sole responsibility for ensuring your use of the Platform complies with all applicable laws in your jurisdiction, including Indonesian law.
10.3 Dispute Resolution. In the event of a dispute arising from or in connection with these Terms or your use of the Platform, you should first contact hok178's support team to seek an informal resolution. If the matter cannot be resolved informally within 30 days, it may be referred to the dispute resolution process specified by hok178's licensing authority.
10.4 hok178 is committed to fair and transparent dispute resolution. All disputed wagers and transactions are logged and reviewable. Members who believe a game outcome or transaction has been processed incorrectly should contact support within 14 days of the event in question.
11.1 hok178 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, we will provide at least 7 days' advance notice via a notice posted prominently on the Platform and/or an email to the address registered on your account.
11.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with a proposed amendment, you must close your account before the amendment takes effect.
11.3 The version number and last-updated date at the top of this document indicate the currently applicable version. Previous versions of these Terms are available on request from the support team.
12.1 If you have any questions, concerns, or complaints relating to these Terms & Conditions or your use of the hok178 platform, please contact our support team using the details below. Our Indonesian-speaking agents are available 24 hours a day, 7 days a week.
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available directly within your logged-in account dashboard, available 24/7.
Response Time: Live chat average under 60 seconds. Email responses within 4 WIB business hours for standard queries; complex compliance matters within 3 WIB business days.
Responsible Gaming Support: If you feel that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page for self-assessment tools, deposit limit settings, and self-exclusion options. Immediate support is available via live chat.
Our support team is available 24/7 to clarify any point in these Terms & Conditions. You can also review our Privacy Policy, Responsible Gaming guidelines, or browse the FAQ for quick answers.